Case Studies by Business Best Practice

Describe a business case that demonstrates commercial success and the cloud being leveraged as a platform for innovation

  • Enterprise SaaS Accelerates New Business Creation and New Jobs
    A US chemical company launched a new specialty business by transferring a European subsidiary.  With limited time and funds, installing the parent company’s existing software would have been too costly and slow to test the market opportunity. Instead, the company implemented SAP’s Business ByDesign fully integrated business management solution on demand — with no up-front capital.  They established a new US business operation in only 6 weeksemployed more US workers– and went to market immediately to enhance their US revenue.
    Source:  SAP AG
  • Cloud Computing Catalyses Business Growth and Market Leadership through M&A
    Multi-billion dollar food company’s growth has been driven by acquisitions over 10 year period.  Needed central, low cost, agile IT infrastructure to support geographically dispersed commodity business.  100% of SAP Enterprise business applications were outsourced to a managed private cloud with up to 40% savings in operational costs.
    Source:  SAP AG

How are you dealing with the cloud inside your company?

What innovations are you seeing or developing in managing cloud-enabled services?

How do you develop roadmaps that enable executives to make decisions on moving to the cloud?

  • How Cloud Computing Can Support Disaster Prevention and Recovery
    $60B Japanese company with global subsidiaries in infrastructure, energy, and other verticals was impacted by the earthquake/tsunami and forced to suspend some operations for a time.  It is now considering a cloud strategy for IT disaster recovery of its SAP Enterprise business applications to mitigate risk of future business disruption.
    Source:  SAP AG
  • IT Roadmap to “Cloud Readiness” and “More for Less” via Data Center Consolidation and Virtualization
    $16B Consumer Products company deployed Global IT Strategy with spend of only 1.5% Net sales to centralize and virtualize data center resources.  While managing 50% more apps and test systems and 100% more storage in 4 years, the IT team was able to reduce hardware costs, increase server utilization by 70%, hold the line on IT operational costs, and deliver 99.9% performance uptime for business users. The IT Transformation Program’s next steps include exploring the power of cloud.
    Source:  SAP AG

Describe a blueprint for agencies wanting to move to the cloud.

How do you deal with the policy implications and issues that arise as you move to the cloud, like security, interoperability, portability, records management rules, etc.

  • Federal Government IaaS Benchmark Case Study on Transparency and Security : Bringing Transparency to the Cloud for Recovery Act Spending
    The American Recovery and Reinvestment Act of 2009 mandated an official US Government website for information sharing to “foster greater accountability and transparency in the use of funds made available in this Act.” was built to provide taxpayers with a) user-friendly tools to track Recovery Act spending, results, and opportunities, and b) a central place to report and “prevent fraud, waste, and mismanagement of Recovery funds.”

    The Recovery Accountability and Transparency Board (RATB) adopted an IaaS solution because the cost savings over an on premise solution were tremendously compelling.

    Multiple vendor applications including, for example, SAP Business Objects Explorer for business intelligence tools, and Microsoft SharePoint  for content management and global data warehouse, were implemented on the Amazon EC2 Cloud to facilitate time-based analysis and custom reporting.

    Advanced Geospatial Analysis and Mapping capabilities were also implemented to allow thousands of users to explore their communities of interest for funded initiatives and other attributes like unemployment, diversity, and more.

    RATB’s migration to the cloud took only 22 days from “feasibility study to production.”  RATB cites improvements in system performance and enhanced security – likening its “security posture” through its IaaS cloud provider to now be “consistent with that of a multi-billion dollar company.”

    The move to the cloud resulted in both lower IT costs and the ability to add capacity on demand to support fluctuations in user access.  RATB’s expected savings is “around $750K during their current budget cycle.”

    Finally, RATB’s website has won numerous government and industry-based awards for creativity and innovation, which can be found at offers a benchmark for how quickly and innovatively the Federal Government can leverage secure cloud computing to :

    • save costs
    • serve taxpayers better and faster, and
    • ensure the necessary levels of security to meet internal IT requirements.

    More detail on the case study can be found in the US Federal Government Case Study.

How can Cloud Computing accelerate the US economy’s growth engine for small/medium businesses?

  • Enterprise SaaS for Small/Medium Business to Drive International Growth
    A $35M premier organic brand manufacturer was experiencing rapid growth in US and planned to enter the global market.  Per a limited budget for new systems, and a small fixed IT staff and infrastructure, they were unable to respond to the surging demand for their products.  Instead, they moved their systems “to the cloud” over a weekend so they could better “target our capital on growing the business and not in brick and mortar-like IT servers, software, etc.”

    Their move to SAP’s Business ByDesign Enterprise SaaS solution, instead of building a costly in-house solution, expanded their access to new supply chain applications, ensured better visibility and control over business transactions, and drove better processes.

    They validated security and reliability per the ByD solution’s monitoring and reporting, as well as the financial stability and longevity of the provider.  The SAP ByD SaaS investment has now positioned them to take their business to the next level – which they would have been unable to pursue without accessing “the cloud.”

    Source:  SAP AG and Live Interview, Jeff Kaplan, THINKstrategies, Inc 2011
  • Enterprise SaaS for Small/Medium Business to Shore Up Existing Competitive Advantage 
    A $70M US manufacturer of automotive repair services equipment needed to expand operations internationally and strengthen its position in a consolidating market.  Faced with a costly IT infrastructure investment, the company found the elasticity and pay-as-you-go model of cloud services ideal to scale their business affordably as they grew.

    They adopted SAP’s Business ByDesign Enterprise SaaS solution that also enhanced new product engineering processes, business intelligence, and customer support.  They successfully integrated the SAP ByD solution with existing legacy systems, data feeds, and ongoing operations.

    As a result of their move to the cloud – they entered new markets, generated new revenue, and could respond more quickly to customer opportunities. Customer responsiveness was viewed as especially critical to sustaining their market share long-term.  They were also able to directly assess how well their IT investments were serving their business – and the cloud model proved to be a winner.

    Source:  SAP AG and Live Interview, Jeff Kaplan, THINKstrategies, Inc 2011 
  • Enterprise SaaS for Small/Medium Business to Build International Industry Leadership
    To keep pace with international competitive pressures, a top North American manufacturer of plastic pipes and products for energy, mining, and municipal wastewater markets sought to upgrade management and customer/partner systems to improve day-to-day business.  They also needed to integrate disparate systems and data resulting from multiple acquisitions — to operate more effectively as a unified entity.

    Building an in-house Enterprise solution was cost-prohibitive, so they looked to the cloud for world-class management systems with no up-front capital costs and requiring only limited in-house technical skills.

    After evaluating security, reliability, back-up and data recovery, and existing customer successes, they built Executive buy-in for SAP’s Business ByDesign Enterprise SaaS solution through basic education of cloud computing principles, business benefits, and their own competitive edge made possible by adopting this new approach.

    They implemented small, quick win projects to build acceptance — and ultimately completed a plant-by-plant roll-out in only 4 months.  They realized immediate benefits in enhanced productivity and customer/partner support simply from the companywide data visibility.   They now expect to continue innovating in the cloud as a way to retain industry leadership in future.

    Source:  SAP AG and Live Interview, Jeff Kaplan, THINKstrategies, Inc 2011